Canvas for Students

This page will have answers to frequently asked questions asked by Sonoma State students.

*Please review this page before sending any messages.*

Getting Started with Canvas as a Student

  • Q: How do I log into Canvas?
    1. Navigate and log in to SSU Online Services,
    2. Click on the Canvas link (
    3. Use a Chrome or Firefox browser for best functionality 
    4. Enter your SSU login credentials (username and password)
  • Q: How do I access my course in Canvas?
    1. Once you login you will be directed to the Canvas Dashboard
    2. Select your course by clicking on the course title
    3. This will navigate you to the course home page and content
  • Q: How do I learn more about navigating Canvas?
    • Begin by watching this 6-minute Canvas Overview Video for students
    • Video Guides are available for any topic you would like to view
    • Written Guides are available for any topic you would like to view and provide step-by-step instructions with screenshots
  • Q: Who do I contact with questions about Canvas?
    • For login challenges, contact IT Help Desk (Schulz 1001, 707-664-4357,
    • 24-hour Canvas Student Support 833-263-0709
  • Q: Will I see all of my courses in Canvas?
    • No, most students participating in the Summer 2018 extended Canvas pilotwill only see one course in Canvas. Navigate to Moodle for the remainder of your courses